О компании



скрыто
скрыто
Москва, Москва (Russian Federation)
Телефон:скрыто
Web:скрыто

Call center IT support lead

Месторасположение: Москва, Москва
Раздел: Информационные технологии
ID Вакансии: 51427
Вид занятости: На полное время
Заработная плата:
Добавлено: 04.12.2021



Род деятельности:

IT-Software Development : Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture, Software-Web Development, Systems Analysis - IT, Telecommunications Administration-Management, Usability-Information Architecture, Web-UI-UX Design

Описание работы:

Условия

- International company
- Medical insuarance
- Mobile phone
- Lunch compemsation

Обязанности

- Administration, development and support of the geographically distributed Avaya contact center, Troubleshooting, hardware and SOFTWARE errors, interaction with providers
- Integration of the Contact center with the company"s business systems
- Participation in development projects
- Maintenance of technical documentation
- Review performance and find issues daily, weekly, monthly
- Report the issue to dedicated line with clear root cause and efficient action plan [#3707261#]

 

Требования:

м. Нагатинская, Варшавское шоссе, 26