О компании
скрыто
скрыто
Москва, Москва (Russian Federation)
Телефон:скрыто
Web:скрыто
Call center IT support lead
Месторасположение: Москва, Москва
Раздел: Информационные технологии
ID Вакансии: 51427
Вид занятости: На полное время
Заработная плата:
Добавлено: 04.12.2021
Род деятельности:
IT-Software Development : Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture, Software-Web Development, Systems Analysis - IT, Telecommunications Administration-Management, Usability-Information Architecture, Web-UI-UX Design
Описание работы:
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Условия
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- International company
- Medical insuarance
- Mobile phone
- Lunch compemsation
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Обязанности
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- Administration, development and support of the geographically distributed Avaya contact center, Troubleshooting, hardware and SOFTWARE errors, interaction with providers
- Integration of the Contact center with the company"s business systems
- Participation in development projects
- Maintenance of technical documentation
- Review performance and find issues daily, weekly, monthly
- Report the issue to dedicated line with clear root cause and efficient action plan [#3707261#]
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Требования:
м. Нагатинская, Варшавское шоссе, 26